Wedding Photo Swap – FAQs

Getting started

What is Wedding Photo Swap?

Wedding Photo Swap is a private group photo sharing platform for weddings. Guests scan a QR code or tap a link to upload photos and videos—no app or account needed. You get everything in one place, at original quality, with full privacy and moderation controls.

How do I set it up for my wedding?

Can I use it for all wedding events (engagement, hen/stag, rehearsal, day-after)?

Yes. Create separate albums for each event or keep everything in one master album - t’s up to you.

Do guests need to download an app or register?

No. Guests upload via your QR code or link in their mobile browser. It’s designed for all ages and non-techies.

Uploads & guest experience

How do guests add photos and videos?

Guests scan your QR code or tap your link → pick photos/videos → (optional) add a caption → upload. That’s it.

Can guests like and comment on photos?

Yes. Likes and comments are built in to boost engagement and help you relive the day together.

How many guests can upload?

Unlimited. Whether it’s 30 or 300 guests, everyone can contribute.

What file types and lengths are supported?

Most standard phone photo/video formats are supported. If you expect long videos, we recommend suggesting short clips to keep the experience snappy on venue Wi-Fi.

Quality, storage & downloads

Do you compress photos?

No. We keep original quality so you can print, crop, and create albums without losing detail.

Is storage limited?

Yes absolutely! You get unlimited storage with all our packages for your wedding albums.

Can we download everything at once?

Yes. One-click batch download gives you a zipped folder of all photos/videos. You can also download individually.

Privacy, security & control

Is it private?

Yes. Your album is private by default. Only people with your unique link/QR can access it.

Can we approve uploads before they appear?

Yes. Turn on moderation to approve photos before they’re visible. You can also delete or hide any item at any time.

What about inappropriate uploads?

Automatic checks help catch most issues, and moderation gives you final say. You’re always in control.

Results & proof

How many extra photos do couples typically get?

Couples often collect 200+ more guest photos than they would otherwise see. Across the last year, couples shared 200,000+ photos through Wedding Photo Swap—candid moments photographers can’t always catch.

Does this replace a professional photographer?

No - Wedding Photo Swap complements your photographer. Your pro handles must-have shots; WPS captures the candid, behind-the-scenes magic from every guest.

Pricing, plans & admin

Is there a free version?

We keep pricing simple and affordable for weddings, and it's free to try. See current plans on our pricing page. (If you run multiple events, chat to us for bundle options.)

Can I add or remove features later?

Yes. You can change settings (like moderation) anytime.

Can suppliers or photographers contribute too?

Absolutely. Share the same link/QR with your photographer and trusted suppliers to keep everything together.

Tips & troubleshooting

Best way to encourage uploads?

Tell guests before the day; print the QR code on signage, table cards and the order of service; mention it in speeches; people love seeing their photos appear.

What if venue Wi-Fi is patchy?

Most phones will queue and upload as signal returns. Suggest shorter video clips and encourage uploads throughout the day/evening.

Can I merge or split albums after?

Yes. You can keep events separate or move items between albums to suit your final archive.

Data & security

We use modern encryption and best-practice security. Your photos remain yours; we don’t sell or share your content.

Contact

Need help?

Please get in touch with our support team - we’re quick and friendly. If you’re a planner running multiple weddings, we’d love to set you up for success.